Customer Loyalty
Successful customer loyalty requires a truly unique point of view. We focus on driving desired behaviors, optimizing each phase and cultivating real emotional loyalty — no matter what lifecycle stage your customers are in.
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We transform customer loyalty into lifecycle optimization.
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ACQUIRE
Awareness. Consideration. Trial. Start sowing critical seeds of loyalty.
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DEVELOP
Continuity. Onboarding. Growth. Drive the desired behaviors of your most profitable customers.
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RETAIN
Cultivation. Recognition. Retention. Migrate from transactions to relationships.
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AMPLIFY
Affinity. Collaboration. Advocacy. Facilitate social engagement and advocacy.
We’re with your customers every step of the way.
BI WORLDWIDE (BIW) pushes customer loyalty to the next level. Our audience-smart, living programs evolve as they engage. They grow as your audience grows. They deliver measurable results quickly. And all of our industry-leading customer loyalty platforms are built around the science-backed principles of behavioral economics.
Let’s work together to identify unique touch-points that drive behavior and increase customer loyalty like never before.
Customer loyalty programs that work
Quantum360: The loyalty marketing platform
Quantum360 is a state-of-the-art loyalty marketing platform that drives sales through consistent, innovative engagement.
Interactive promotions
When customers participate in branded games, sweepstakes and contests, your brand is the winner.
Block Unlock
Block Unlock® is a gamified system designed to drive engagement, lifecycle progression and behavior change.
Brand merchandise
Efficient marketing boils down to cost per impression. Branded merchandise puts more eyes on your brand with less financial investment.
Build loyalty with gamification
Gamification in loyalty programs turns casual visitors into loyal customers. Leverage the latest research on human motivation and data generated by your customers to create true customer loyalty.
Experiential Marketing
We ground our creative strategy in data to curate live brand experiences that resonate with your target audience in memorable ways, turning them into measurable business results.
Our latest thinking on customer loyalty
The best way to get started is to get in touch.
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